reframa
A little help

reframa support

A question, a stuck import or something that doesn’t feel right? Get in touch with David.

Availability

reframa is currently in development for iPhone, iPad and Apple silicon Mac. It is not yet available on the App Store. Release date and pricing have not been announced.

Device requirements

reframa is intended for Apple Intelligence compatible iPhone, iPad and Apple silicon Mac, with iOS 26, iPadOS 26 or macOS 26 or later. Apple Intelligence must be enabled and its on-device model available in a supported language and region. An OS update alone does not add Apple Intelligence to unsupported hardware. Check Apple’s current requirements.

Getting started

  1. Choose Add recording and select a video or audio file from Photos or Files. On Mac, you can also drop files onto the app.
  2. Choose Download & transcribe to prepare the speech model the first time. Setup needs internet, about 500 MB for model files and additional working space. Keep the app open while it processes.
  3. Review and edit the timed transcript. Use Create from this recording or Generate to prepare outputs.
  4. Check wording and timings, then export or share the material you choose.

Transcription or imports

Try a standard MP4, MOV, M4A or WAV file with a supported codec. A video without audio can still provide frames but cannot produce a spoken transcript. Direct links must point to an HTTPS media file smaller than 2 GB; a general webpage or streaming-service page is not a direct media file. Use Files for larger recordings.

If setup fails, check the connection and available storage. Temporary transcription audio can use about 230 MB per hour of source audio, in addition to your original media and model files.

Built-in writing is unavailable

Writing needs iOS 26, iPadOS 26 or macOS 26 and an Apple Intelligence compatible device. Enable Apple Intelligence in Settings and allow its model download to finish. Availability also depends on Apple’s supported languages and regions. If built-in writing is unavailable, you can still prepare a prompt and choose whether to copy it to another AI app.

Clips and thumbnails

Review the first and last words of every suggested clip and adjust timings before exporting. Clips retain the original aspect ratio; automatic vertical reframing and burned-in captions are not included. Export a frame as a JPG and share it to your preferred editor for graphic design.

Recovering or moving work

Look in Storage & recovery → Recently Deleted for a deleted project. Permanent deletion cannot be reversed by support. Export a project backup before moving devices; there is no automatic cloud sync. Backups contain the original recording and writing, so keep them secure.

Privacy questions

Read the privacy policy for local processing, external services and deletion details. Email David for questions or requests about information shared with support.